There is little doubt that the business environment is changing faster than at any other time in history. The recent book from Peter Evans-Greenwood, The New Instability, argues that shift in the economy is a response to technology introduced over the past few decades. Written from the perspective of business transformation, Evans-Greenwood uses examples from virtually every industry to argue that it is how you partner rather than what you own that defines success in the digital era.
Some leaders believe the best response to volatile business environments is to focus on operational excellence, in fact even going so far as to design and operate the enterprise as a living computer. Evans-Greenwood argues that the key to success is agility and business relationships, two things that require less rather than more systems. Information Technology can be an operating platform for agility or it can lock-in existing ways of working.